Your Participants, Your Way
Privacy-first recruitment, built-in messaging, and integrated rewards. Manage every participant relationship in one place.
Recruitment Methods
Four ways to get the right participants into your studies, plus the Insight Squid Panel coming soon.
Internal Panels
Create a sign-up form for participants to complete. Build and manage your own panels with smart deduplication. CSV import is also available for importing existing participant databases.
Invite via Link
Share a study link anywhere - email, social media, Slack, your website. Participants click and go. No login required for participants.
External Panel Sourcing
Source participants from external panel providers directly within your studies. Per-participant charge includes reward payment, so you don't manage payouts separately.
Invite by Email
Invite specific non-panel participants directly to video and diary studies. Ideal when you need named individuals for moderated sessions.
Insight Squid Panel
Coming Soon Free for SubscribersAccess a growing global participant panel at no extra cost. Every subscriber gets access to the same panel, with researchers funding rewards through the internal wallet system for full control over incentives. No per-participant sourcing fees, no separate panel contracts.
Participant Rewards & Wallet
Manage participant incentives directly in the platform with an internal wallet system. Rewards are pre-funded before the study starts and allocated to participant wallets after completion. Participants can log in to withdraw their rewards.
- Internal wallet system for managing rewards
- Pre-funded before the study begins
- Allocated to participant wallets post-study
- Participants log in to withdraw rewards
- Internal panel participants - rewards funded by you
- External panel participants - reward included in per-participant charge
- Gift card payouts via Tremendous
Privacy Isn't a Feature - It's a Foundation
GDPR compliant by default. Participant privacy is built into every decision we make. Here's how we protect the people who make your research possible.
Built-in Messaging
Communicate with participants through our platform, not personal email. Researchers never need access to participant contact details.
Minimal Data
We only keep the data that's essential for your research. No unnecessary collection or retention of personal information.
Screening Data Purged
Screening responses are automatically purged after recruitment is complete. No stockpiling of candidate data.
Participant Control
Participants can opt out at any time. They control their data, their participation, and their communication preferences.
"Protecting participants protects your research."
Built-in Messaging
Built-in messaging means researchers never need access to participant contact details. Participants can only message the researchers handling the studies they have signed up to. Researchers can contact participants selected for video and diary sessions to chase up no-shows and handle rescheduling.
- Researchers never see participant email addresses
- Participants message researchers on their studies only
- Researchers can contact video and diary session participants
- Message team members and external client observers
- Recipients get an email notification on the first message of the day
Frequently Asked Questions
Common questions about participant management in Insight Squid.
You have four options: build your own internal panels (import via CSV), share an invite link anywhere, source from external panel providers, or invite specific people by email for video and diary studies. The Insight Squid Panel (a free global participant pool) is coming soon. You can combine multiple methods within a single study.
The internal wallet lets you manage participant rewards directly in the platform. Rewards are pre-funded before the study starts and allocated to participant wallets after completion. For internal panel participants, you fund the rewards. For external panel participants, the reward payment is included in the per-participant charge. Participants can log in to withdraw their rewards via gift card payouts through Tremendous.
Absolutely. Insight Squid is GDPR compliant by default. We use built-in messaging instead of email, only keep essential data, automatically purge screening data after recruitment, and give participants full control over their information and participation.
Yes. Internal panels include a sign-up form for new participants. You can also import existing participant databases via CSV with smart deduplication. The system handles token-based access, so every participant gets a secure, unique identifier for study access.
We're working with external panel providers to offer seamless sourcing within Insight Squid. The per-participant charge includes reward payment, so you don't need to manage payouts separately. Check our pricing page for the latest provider information.
Researchers log in with email and password plus a one-time verification code, or using Google or LinkedIn single sign-on. Internal participants log in with their email and a one-time code - no password required.
The built-in messaging system keeps all communication in one place without researchers ever needing access to participant contact details. Participants can only message researchers on studies they have signed up to. Researchers can message participants selected for video and diary sessions for rescheduling and no-show follow-ups. Researchers can also message team members and external client observers. Recipients receive an email notification on the first message of each day so nothing gets missed.
Start Managing Participants Today
Privacy-first recruitment with built-in messaging and rewards.